Consent to Receive Messages
Red Halo is designed to protect you and those you care about in critical moments. To make sure our alerts and notifications reach you when you need them most, we use SMS and MMS messaging. Below is a full explanation of how our consent process works, what you can expect when you sign up, and how you remain in control at all times.
Opting In
When you register for Red Halo, you’ll be asked to provide your name and phone number, and to check a box confirming that you agree to receive SMS and MMS messages from Red Halo. This explicit consent ensures that you know exactly what types of messages you’ll receive, which may include:
Emergency confirmations you trigger through the app.
Account updates or safety notifications.
Beta program updates or important service-related announcements.
Once you submit the consent form, you will receive a welcome message confirming your enrollment. This initial confirmation repeats the key details — that message frequency may vary, standard message and data rates may apply, and that you may opt out at any time.
Opting Out
You are always in control of your subscription. At any time, you can:
Reply STOP to cancel all future messages. You’ll immediately receive a confirmation that you’ve been unsubscribed.
Reply HELP for additional information about the service and how to manage your subscription.
Reply START at any time if you wish to rejoin and begin receiving messages again.
These commands are standard across all Red Halo messages, ensuring you always know how to manage your preferences.
Trusted Contacts
One of Red Halo’s core features is the ability for you to designate trusted contacts — such as family members or close friends — who will receive alerts if you trigger an emergency within the app. These messages may include your location, emergency details, and optional photo or video evidence. Each trusted contact who receives an alert is also given full control: every message clearly includes instructions to reply STOP to opt out, HELP for information, and START to rejoin if they wish.
By signing up and using Red Halo, you confirm that you consent to receive messages yourself and authorize us to send alerts to the trusted contacts you choose.
Privacy and Security
Red Halo will never sell, rent, or share your personal information with third parties for their own marketing or commercial purposes. Your safety and privacy are our top priorities, and all message activity is handled in compliance with industry standards and regulations.